For game lovers, Playstation has its own attractions especially now with the arrival of a new version, Playstation 5. Certainly, PlayStation customer service is always available not only to hear your experience when playing with the newest version but also to help you to resolve any possible issues.
Whether your PlayStation can’t work as it is supposed to or it faces any connection issues, the representative of PlayStation will put the main concern on it. That’s why they provide several ways to reach them out so that users can get fast responses for their problems.
Table of Contents
Company Overview
Playstation or simply called PS is a Japanese video game brand under Sony Interactive Entertainment. Recently, this brand provides home video game consoles, handheld systems, many hardware, as well as online services for their games.
Recently, PlayStation has five home video game consoles with the original version was launched back then in 1994. Now, people are in the hype for welcoming PlayStation 5 that is claimed to be the next-generation console with a completely different look from its predecessors.
How to Contact via Phone Number
If you want to report any issue regarding your experience in using Playstation, contacting customer service via phone number still becomes the fastest way to be noticed by their representative. By calling customer service, you likely only need to wait around 2 minutes to get in touch with them.
Either it is a complaint about the performance of the game console or asking pro tips to operate the PlayStation, the representative will help you to get what you need. In order to directly talk with the PlayStation team, you can dial your phone at 800-345-7669.
How to Contact via Chat
Another great option is contacting PlayStation customer service via chat. Customers like to use this method as an alternative to calling them because the waiting time for calling is pretty short. Due to this reason, many customers can’t talk to the representative by phone.
Chat-based customer support is known to be the second-fastest way to get in touch with the representative since the waiting time is only around 12 minutes. Besides, Playstation is partnered with experts from the US-based firm to resolve any issue with a small amount of payment.
How to Contact via Email
Unfortunately, PlayStation doesn’t have a direct email address for customer support. However, PlayStation suggests the customers take benefit from other customer support to help them to tackle any possible issues.
For instance, chat with a live expert is known to be better than email because customers can get in touch with them within 24 hours 7 days.
How to Contact Social Media
Playstation official social media platforms such as Facebook, Instagram, Twitter, and even Youtube are a great source for any updates and information regarding its customer support. It also serves as an alternative to contacting customer service.
Although doesn’t have email support, Playstation customer services take the issues seriously especially from phone and chat support. So, if you want to get a fast response and the right answer to your queries, take benefits from those two customer support options.